How to Address Issues with Image Uploading in EC-CUBE

When using EC-CUBE, there might be times when you cannot upload product images. This article clearly explains common causes and specific solutions.

Common Causes and Solutions

1. File Extension Restrictions

In EC-CUBE, the file extensions that can be uploaded are restricted by the configuration file. Uploading images with disallowed extensions will result in an error.

Please check the app/config/eccube/packages/eccube.yaml for eccube_file_uploadable_extensions to ensure it contains the necessary extensions (e.g., jpg, png, etc.).

2. File Size Restrictions

If the size of the image you are attempting to upload exceeds PHP limits, the upload will fail.

Review and adjust the following settings in php.ini:

• upload_max_filesize
• post_max_size

3. Memory Limit Impact

When processing high-resolution images, if the allocated memory in PHP is exceeded, the process will stop. You can resolve this by increasing memory_limit.

4. Directory Permission Settings

If the directory where image files are to be saved does not have write permissions, the upload will not complete successfully. Setting permissions to 755 or 777 can sometimes resolve this issue.

5. Duplicate File Names

Uploading multiple files with the same name can affect other product images when overwriting or deleting. Try to ensure file names are as unique as possible.

Checklist

• Is the file extension of the image you are trying to upload allowed?
• Is the size of the image file within upload_max_filesize?
• Is there enough margin in PHP's memory_limit?
• Are there write permissions for the destination directory?
• Is the file name not duplicated with existing ones?

Alternatives: Temporary Upload or Sharing

If you cannot upload product images temporarily or want to share images for internal review, using an external file uploader is one method.

uploadf.com is a free file upload service compatible with PCs and smartphones, allowing easy file uploads through drag and drop. Up to 100 files can be uploaded simultaneously, with a storage period of one month. It supports approximately 150 types of extensions, including image formats.

Conclusion

The reasons for being unable to upload images in EC-CUBE vary from configuration mistakes to environmental factors. Start by checking the basic points and flexibly utilize external services as needed.

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