File uploader

Help

Here, we have compiled answers to frequently asked questions.
If an issue arises, please check your device settings and refer to this guide.
If the Q&A below does not resolve your issue, please contact us.

1. I don't know how to delete a file.
2. I can't find the URL of the uploaded file.
3. The file upload is not completing.
4. An error message says the upload failed.
5. The upload progress is stuck.
6. The shortened URL does not display due to an authentication error.
7. I don’t know how to extend the file retention period.

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